Saturday, 13 December 2025

Reporting a technical issue.

Reporting a technical issue.
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Booking.com

Dear partner,


Jim Gill has reported a serious issue encountered at Matterhorn during their stay. Reservation: 5429786752 (Mon, 1 Dec 2025-Wed, 3 Dec 2025)


We tried to call the accommodation but were unable to reach you. Please review the customer report and respond within 1 hour.


If you are unable to respond in time and compensation is due, Booking.com may refund the customer and invoice the costs to your property.

Review and respond

Looking forward to hearing back from you.


Booking.com Customer Service Team

Booking.com

Oosterdokskade 163

1011 DL Amsterdam

The Netherlands

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Friday, 12 December 2025

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